Bringing a DreamBox into your home is an exciting step in your creative journey, and we understand that for our creators outside the United States, this comes with specific questions about logistics. While we manufacture in the U.S., we are committed to serving our global community and have a process to help your DreamBox find its way to you, no matter your address.
How International Shipping Works for DreamBox Furniture
We ship all DreamBox units directly from our U.S. facilities to ensure quality. For international orders, shipping is arranged on a case-by-case basis through our Customer Care team. Here’s the typical process:
- Configure Your DreamBox: Use our online tool to design your perfect setup with all the desired accessories.
- Contact Customer Care: Reach out with your complete destination address for a custom shipping quote.
- Review Your Quote: We’ll provide a detailed estimate that includes freight, customs brokerage, and any applicable taxes or duties for your country.
This personalized quote gives you a complete picture of the total investment with no surprises.
Budgeting and Planning Tips
A few practical considerations can make the process smoother:
- Factor in Configuration: Larger setups with add-ons like Side Tables or the Crown will have different shipping dimensions and costs than a base unit.
- Research Local Fees: Import duties and taxes vary by country and are your responsibility. We recommend checking with your local customs authority for estimates.
- Plan for Time: International shipping, including customs processing, adds considerable time to delivery-often several months. We appreciate your patience as your creative haven makes its journey.
A Creative Community Approach: Group Coordination
One innovative strategy our international creators have used is community coordination. Groups in regions like Canada, Australia, or Europe have connected through our Create Room Family Facebook group to explore consolidated shipments.
Here’s how it can work:
- Connect with other potential buyers in your country through our community.
- Inquire with our team about the feasibility and potential cost savings of shipping multiple units to a single port of entry.
- The group then arranges and funds the final local distribution from that central point.
This approach can reduce per-unit costs and, beautifully, builds your local network of creator friends-a perfect example of our community principle of "contribution over competition."
Our Commitment to You, Wherever You Are
Please know that our support doesn't end at the border. Our Customer Care team remains your dedicated point of contact for any questions about your order status or the assembly process. We celebrate your desire to create room for joy and are here to help navigate the path to get there, across every mile.
To begin, configure your DreamBox online and then contact our Customer Care team. They are your allies and will provide the most current, personalized information to make your DreamBox dream a reality.